Started 25/02/2026
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  • Introduction
  • 1. Leadership
  • 2. Community Engagement
  • 3. Recruitment & Retention
  • 4. Social & Cultural Inclusion
  • 5. Places & Spaces
  • 6. Money Matters
  • Review & Submit
  • Please provide your information below before viewing this demonstration site.

    Congratulations on taking the first step to becoming a Welcoming Club.

    Whilst initially designed for the sole purpose of formal Welcoming Club Accreditation the Hub now provides:

    • Access to the Welcoming Clubs Standard– framework for guiding inclusion and equity
    • Resources- links to case studies and examples from clubs across Australia doing good things for equity and inclusion
    • Submit your clubs Case Study
    • Accreditation process to be formally recognised as an accredited Welcoming Club
    • Your club profile– set up your club, add people, upload evidence of inclusion in action, and keep a record of the projects, activities and events your club is involved in

    For more information on assessment see details at the bottom of the page.

    • 1
      Leadership
      Welcoming Clubs progress diversity and inclusion in sport and recreation by cultivating a culture of welcome, fairness, equality and inclusion. This is supported with management and systems that encourage participation for all members of the community. Welcoming Clubs share success and are demonstrated leaders in the sports sector.
    • 2
      Community Engagement
      Welcoming Clubs believe that diversity is a strength and are committed to engaging people from all backgrounsds as members and supporters of the club, including proactive engagement with marginalised or underrepresented groups.
    • 3
      Recruitment & Retention
      Welcoming Clubs know their local community and seek to engage people from all backgrounds in club activities.
    • 4
      Social & Cultural Inclusion
      Welcoming Clubs reflect the wider community and are a place where all members can fully express their identity and experience a sense of belonging.
    • 5
      Places & Spaces
      Welcoming Clubs provide facilities and spaces that are physically, socially and emotionally safe, that encourage social connection and a sense of belonging.
    • 6
      Money Matters
      Welcoming Clubs recognise that the main barrier to participation in sports and physical activity is cost and that sustainable membership requires an economic model that creates varied options for involvement.

    Assessment levels:

    • Committed: all clubs invited to portal are Committed
    • Established: get 20+ points
    • Advanced: get 40+ points
    • Excelling: 60+ points

    A club’s score is calculated in the following way:

    • Each indicator is worth points based on the level of investment needed from clubs to action.
    • 1-point indicators require actions from a few people and less time compared to indicators worth 2 or 3 points which take more time and require more club wide action.

    Each indicator has 5 levels of progress so clubs can continuously advance their practice.

    1. not started
    2. developing
    3. in action
    4. successful
    5. leading practice
    • If club get progress level 1-2, they won’t get any score. If club gets progress level 3-5, they pass and get full points for the indicator.
    • The total points score across indicators will create the total score for the category.
    • The total score across all categories will be the final score for the assessment.
  • 1.1Welcoming Clubs recognise Aboriginal and Torres Strait Islander people as the First Peoples of this Nation and engage local Indigenous communities in club activities.

    1.11
    We acknowledge Aboriginal and Torres Strait Islander people in club activities, policy and events.
    1 point
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    1 point
    1.12
    We create opportunities for the club to learn about and actively engage with Aboriginal and Torres Strait Islander cultures, Elders and communities.
    1 point
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    1 point

    1.2Welcoming Clubs consider cultural diversity, equity and inclusion in planning and decision making and implement policies to support this.

    1.21
    We actively engage club members from different backgrounds to contribute to planning and development.
    3 points
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    3 points
    1.22
    We have relevant policies that reflect the club's commitment to welcome and inclusion
    3 points
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    3 points

    1.3At all levels, leaders within Welcoming Clubs (committee, admin, coaches, senior players) cultivate a culture of welcome and inclusion.

    1.31
    We have determined and demonstrate non-negotiable language, behaviours and actions to promote inclusion, understanding and discourage exclusion.
    2 points
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    2 points
    1.32
    We have developed and promote opportunities to encourage diversity in club leadership.
    2 points
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    2 points

    1.4Welcoming Clubs create opportunities that empower members to act against discrimination and racism.

    1.41
    We provide club members with learning opportunities that give them tools to prevent, and respond to, racism and discrimination.
    3 points
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    3 points
    1.42
    We communicate our reporting and complaint resolution process for incidents of racism or discrimination.
    3 points
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    3 points
  • 2.1Welcoming Clubs work with the local community to encourage participation in all club roles and activities.

    2.11
    We have published a commitment to welcome and inclusion.
    1 point
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    1 point
    2.12
    We seek and identify opportunities and events to profile the club and its inclusive values in the wider community.
    1 point
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    1 point

    2.2Welcoming Clubs encourage and support cultural expression through activities and observances.

    2.21
    We participate in, acknowledge and/or promote community festivals, culturally significant days or events and religious observances.
    2 points
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    2 points

    2.3Welcoming Clubs support and promote activities and events that nurture connections between new, established and potential club members.

    2.31
    We provide social events and activities for established, new and potential club members to learn about and engage with cultures other than their own
    3 points
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    3 points
  • 3.1Welcoming Clubs actively include and engage both established and new community members in their local area.

    3.11
    We engage with governing bodies and community groups (including people from diverse backgrounds) to identify opportunities for welcoming and including new or under-represented groups.
    1 point
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    1 point

    3.2Welcoming Clubs actively support people who face barriers to the membership and registration process.

    3.21
    We provide opportunities for new club members to specify language needs and display important information in (relevant) languages.
    2 points
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    2 points
    3.22
    We have a designated 'Welcoming person/ crew' for new members who have identified additional barriers such as language or are joining a club for the first time.
    2 points
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    2 points

    3.3Welcoming Clubs build a volunteer workforce that is inclusive, diverse and reflects the club and wider community.

    3.31
    We identify and address barriers which may affect volunteer recruitment and support.
    2 points
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    2 points
    3.33
    We highlight the role of volunteering in Australian community sport and encourage community members from diverse backgrounds to apply.
    2 points
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    2 points

    3.4Welcoming Clubs make efforts to understand reasons for leaving, and identify exclusive actions to improve retention.

    3.41
    We have an exit process for members that leave the club.
    3 points
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    3 points
  • 4.1Welcoming Clubs embed inclusive practices across their club and recognise the additional barriers faced by many members of the community.

    4.11
    We have identified additional barriers to access and inclusion and implemented strategies to address them
    1 point
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    1 point
    4.11
    We consider uniform requirements and their potential impact as a barrier to participation
    2 points
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    2 points

    4.2Welcoming Clubs promote a diverse, welcoming and inclusive culture across various platforms.

    4.22
    We have visual representation of the different cultures, identities and backgrounds that make up the club community.
    1 point
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    1 point

    4.3Welcoming Clubs create, encourage and support opportunities for all members of the community to fully express their identity.

    4.33
    We promote and celebrate positive stories and experiences of diversity, equity and inclusion.
    1 point
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    1 point
  • 5.1Welcoming Clubs provide spaces and facilities that are safe and accessible for all.

    5.11
    We consult with community members and diverse groups to explore how club spaces and facilities may be more accessible, inclusive and responsive to community needs and aspirations.
    1 point
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    1 point

    5.2Welcoming Clubs ensure equitable access to facilities and spaces for all club members.

    5.21
    We ensure relevant spaces and facilities are accessible for all club members regardless of their role or performance level.
    2 points
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    2 points

    5.3Welcoming Clubs provide spaces and facilities that encourage community interaction and facilitate cultural expression and celebration.

    5.31
    We promote and enable the use of club space and facilities for the local community including non-sporting groups.
    3 points
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    3 points
    5.32
    We provide culturally or religiously appropriate spaces where all members of the community can be comfortable and can engage with club activities.
    3 points
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    3 points
  • 6.1Welcoming Clubs work closely with their community to develop participation models that do not exclude due to financial barriers.

    6.11
    We provide alternative participation and payment models that reduce financial barriers to membership
    1 point
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    1 point

    6.2Welcoming Clubs engage and partner with local businesses to promote shared values of welcoming and inclusion.

    6.21
    We provide membership options for non-participant/ non- player community members to demonstrate support for the club.
    2 points
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    2 points
    6.22
    We provide opportunities for local business to share, attend and participate in club events and activities.
    2 points
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    2 points

    6.3Welcoming Clubs seek and support opportunities that address community need.

    6.31
    We create or support funding opportunities or projects that are beneficial for the club and the wider community
    3 points
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    3 points
  • Welcoming Clubs progress diversity and inclusion in sport and recreation by cultivating a culture of welcome, fairness, equality and inclusion. This is supported with management and systems that encourage participation for all members of the community. Welcoming Clubs share success and are demonstrated leaders in the sports sector.

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